Your Sunbound payment failure can stem from various reasons, including incorrect payment details, updated card and account numbers, insufficient funds, security alerts, or network issues. Below is a breakdown of common failure reasons and suggestions to resolve.
1.No Account / Unable to Locate Account & Invalid Account Number
The payment system couldn’t find an account matching the details provided. Double-check the account number and ensure all information is accurate. We suggest using the information at the bottom of the check. For more information on how to read and input that information, click here.
3. Insufficient Funds
There weren’t enough funds in the account to cover the payment. Consider using a different payment method or ensuring the account has sufficient balance.
4. Cancelled Recurring Transaction
The recurring payment was canceled either by the account holder or the bank. If this was unintentional, you may need to reauthorize or re-setup your recurring payment.
5. Payment Stopped
The bank or account holder has placed a stop on the transaction. Contact your financial institution for more information or to remove the stop.
6. Account Closed
The payment failed because the account has been closed. Please use an active account for payment.
7. Fraud or Security Concerns
The transaction was flagged for potential fraud or a security issue. Contact your bank to verify the transaction and clear any holds.