You can easily update your method of payment on Sunbound. Follow these steps to change your payment method.
Change Payment Method: To change your payment accounts, first upload all of the payment information to your Sunbound account.
- Sign in to your Sunbound account
- Navigate to “My Account” in the top right-hand corner
- Select “Settings” from the drop-down
- Click on “Payment Settings”
- Click on “Add Payment Method”
- Choose your preferred payment method.
Note: There is a 3% platform fee when making a payment with a Credit or Debit Card - Make sure the payment method you have just put says that it is the “Default” method highlighted in green. To learn more about your default payment method, click here.
Now that you’ve completed changing your payment method, be sure to make your payment!
- Navigate to “Dashboard” to make the payment from the default account.
- Select “My Account”
- Select “Dashboard”
- Press “Make Payment” or Turn on “Auto-pay”.
Can I split my payment between two or more accounts?
Yes, easily! Just make sure to update your default payment method before processing the second payment. To review the step-by-step process, click here.
Why won’t my payment method save?
Please double-check your routing number and account number is correct. Routing numbers should have 9 digits, and most account numbers have 8-12 digits.
You can learn how to find these numbers using your checkbook here. If you continue to receive error messages, be sure to troubleshoot using the steps listed here.
Can I delete my previous payment method?
If you'd like to remove a payment method, please reach out to Sunbound by phone or email to assist. You can reach our team by emailing help@sunboundhomes.com.