No, Sunbound does not charge late fees or penalties for missed payments, but your community or home care provider's late fee policy will still stand. Be sure to pay by the due date in order to prevent any late fees.
If you want to pay after your community's payment deadline (and otherwise would be charged a late fee), you can enroll in Pay Over Time to choose a later payment date. Sunbound charges a 1% fee based on the monthly rent or home care payment that we are covering for you. For example, if your rent is $1,000, the additional fee will be $10. Typically this fee is lower than a community late fee so you can have more flexibility for a lower cost.
A family can also add as many users or accounts as they want to make payments towards the total bill for no additional cost.