Sunbound utilizes Plaid to complete this connection process. Plaid is a technology platform that allows users to connect their bank account to our platform in a safe and secure way. Many of the largest financial companies such as American Express, Venmo, Capital One, Ally Financial and Wells Fargo use Plaid as well to perform a similar service.
Here are a few common reasons why you may have trouble linking a bank account using Plaid.
Please check that your online banking login credentials are correct and you’ve entered the credentials for your bank, not Sunbound. Please note that you can only link your own bank account in your name and/or bank accounts in which you're a joint account holder.